Privacy Policy
Last updated: February 9, 2025
3XM Technologies, Inc. ("3XM," "we," "us," or "our") operates the Movie Minder platform, a mobile engagement service for theater chains. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with Movie Minder or visit our website.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, and mobile phone number provided when you sign up for reminders, notifications, or promotional offers.
- Usage Data: Information about how you interact with the Movie Minder platform, including pages viewed, trailers watched, buttons clicked, and features used.
- Device Information: Browser type, operating system, device type, screen resolution, and IP address.
- Location Data: General geographic location based on IP address (we do not collect precise GPS location).
- Communication Data: Records of SMS messages, push notifications, and email communications sent and received through the platform.
2. How We Use Your Information
- To send movie release reminders, ticket availability alerts, and promotional offers via SMS, push notification, or email.
- To personalize your experience and recommend content based on your preferences.
- To process ticket purchases and facilitate transactions with our theater chain partners.
- To improve and optimize the Movie Minder platform and user experience.
- To communicate with you about your account, respond to inquiries, and provide customer support.
- To comply with legal obligations and enforce our terms of service.
3. SMS & Text Messaging
When you provide your mobile phone number and consent to receive text messages:
- We will send you movie reminders, ticket alerts, and promotional offers via SMS.
- Message frequency varies based on your preferences and upcoming releases (typically 1–8 messages per month).
- Message and data rates may apply depending on your mobile carrier and plan.
- You may opt out at any time by replying STOP to any message.
- For help, reply HELP or contact us at support@3xmtechnologies.com.
- Your phone number will not be shared with third parties for their marketing purposes.
- See our full SMS & Messaging Policy for complete details.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Theater Chain Partners: The theater chain whose branded version of Movie Minder you are using may receive your information to fulfill ticket orders, manage loyalty programs, and provide customer service.
- Service Providers: Third-party vendors who help us operate the platform, including SMS delivery (Twilio), email services, analytics providers, and cloud hosting.
- Legal Requirements: When required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of 3XM, our users, or the public.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure data storage, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you opt out of SMS communications, we will retain your opt-out preference to ensure we do not contact you again.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access, correct, or delete your personal information.
- Opt out of SMS and email communications at any time.
- Request a copy of the personal data we hold about you.
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us at privacy@3xmtechnologies.com.
8. Children's Privacy
Movie Minder is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
3XM Technologies, Inc.
Email: privacy@3xmtechnologies.com
Phone: (949) 806-6951